Servantage collects your feedback to help businesses measure and improve service quality.
Your feedback is anonymous by default. We do not require an account, name, or contact details.
If you choose to share contact details so the business can follow up, they are used only for that purpose.
We collect limited technical signals (a temporary session identifier) solely to prevent fraudulent or duplicate submissions.
We process personal information in line with South Africa's POPIA: data minimisation, purpose limitation and retention controls.
You can request access to or deletion of any contact details you provided by contacting the business.